LAST UPDATED: OCTOBER 2026

Commitment to Privacy

At K9 Grounds Crew, safeguarding your domestic privacy, canine care schedules, and residential gate access protocols is fundamental to how we work. We maintain strict organizational boundaries to ensure your household information remains confidential, secure, and under your exclusive control.

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OPERATIONAL TRANSPARENCY

Data Practices

This privacy disclosure describes how K9 Grounds Crew handles, safeguards, and dispatches customer information across all residential, commercial, and canine facility maintenance appointments. We hold ourselves to strict data hygiene standards to protect property owners and their pets.

1. Information We Collect

When scheduling grounds care or canine sanitation visits, we record verifiable operational details necessary to deliver service cleanly and on schedule. We never trade, rent, or monetize client records.

  • Direct Contact Info: Full name, physical service address, gate access codes, verified mobile telephone number, and billing email.

  • Canine Property Data: Quantity of dogs, breed notes relevant to yard management, and hazard disclosures (e.g. subterranean electric fences).

TL;DR SUMMARY

We gather only what our crew needs to safely find your gate, service your yard, and process your invoice. We never sell or share client profiles with third-party advertisers.

2. Communication Usage: SMS & Email Protocols

By opting into our service updates, you authorize dispatch messages directly pertinent to your field visits. Text messages are reserved exclusively for critical logistical notifications:

  • Crew Arrival Alerts: Advance notice so pets can be comfortably moved indoors.

  • Gate Closure Confirmations: Photographic latch verification sent immediately upon job completion.

  • Inclement Weather Holds: Sudden flash flood or ground frost notices with instant automated reschedule links.

TL;DR SUMMARY

We text solely about crew arrivals and gate security confirmations. Reply STOP at any time to halt automated SMS notices.

3. Security & Storage Protocols

Security protocols are modeled around defense-in-depth principles. Property entry codes and property boundaries are compartmentalized so that field personnel only access route codes during active maintenance shifts.

  • Auto-Expiring Access Logs: Field route logs automatically purge gate access data from mobile devices after 72 hours.

  • Zero-Vendor Reselling: Zero third-party data broker partnerships. Your yard is your private retreat.

4. Consumer Rights & Directives

You retain full jurisdiction over your personal information. Clients may request an export of their route history, revise access instructions, or permanently delete account telemetry upon account termination by emailing [email protected].